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How to give a senior leader feedback (without getting fired)

There’s a right and wrong way to proceed. Here’s how to increase the chances your leader listens and takes action--while reducing the chance they feel…

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How to be concise

The truth behind why it’s so hard to be concise, and 9 tactics I use to tighten my communication

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Turning a yellow spot into the sun

This is the #1 trait I look for when hiring. Here's why you should aim to be someone who turns a little into a lot & why you should bring skill…

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How I give the right amount of context (in any situation)

Most people suck at managing up. They waste their manager's time with too much (or too little) information. Here’s how to give the right amount of…

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Signposting: How to reduce cognitive load for your reader

When you're sharing complex ideas or writing long memos, use signposting to guide your reader. Use this for internal memos and external customer-facing…

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How to present to your CEO

Be prepared to move fast, encourage them to interrupt you, and more

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Are your standards too low? In defense of raising the bar

For every team that says “this is as good as it’s going to get,” there’s a doppelgänger team out there who refuses to settle. They are pushing & they…

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